Privacy Policy & Cookies

The Garden Gym Ltd (“We”) are committed to protecting and respecting your privacy.

This policy (together with any applicable terms of use and any other documents referred to ) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.

Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Information we collect from you

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our site www.thegarden-gym.com (“our site”), or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, book an installation or other social media functions on our site. The information you give us may include your name, address, e-mail address and phone number.
Information we collect about you. With regard to each of your visits to our site will be automatically collected:

technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system (including device) and platform;
information about your visit, including the full URL, clickstream to, through and from our site (including date and time), page response times, download errors, customer session duration, length of visits to certain pages, page interaction information (such as scrolling, clicks, and hovers), methods used to browse away from the page, and any phone number used to call us.

How we use the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

to administer our site and your orders
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
to provide you with information about products or services we feel may interest you. If you are an existing customer, we will only contact you by email with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we will contact you by email only if you have consented to this. If you are happy for us to use your data in this way please tick the relevant box situated on the form on which we collect your data;
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer or device.

Information we collect about you. We will use this information:

to administer our site for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site and to ensure that content is presented in the most effective manner for you and for your computer;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

Disclosure of your information

You agree that we have the right to share your personal information with:

The Garden Gym Ltd
analytics and search engine providers that assist us in the improvement and optimisation of our site.

Where we store your data

Countries in the European Economic Area (“EEA”) are required to have a similar standard of protection of personal data but this is not always the case in countries outside of the EEA. We do sometimes transfer data outside the EEA but before doing so take steps to ensure that your data will be given adequate protection as required by the Data Protection Legislation.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website.
Analytical/performance cookies (e.g. traffic log cookies). They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We also use software called Google Analytics which is a web analytics service provided by Google Inc. in order to understand how visitors to our website use the site. The Google Analytics cookies remember you from one page request to the next, for example to differentiate between ‘new’ and ‘returning’ visitors. We receive reports from Google Inc. about website usage (such as the number of visitors to our site or the number of unique page views).

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Legislation.

Queries

Questions, comments and requests regarding this privacy policy are welcome please get in touch to discuss.